stylekontor places great emphasis on quality control of products and timely shipping. If, for any reason, you are not satisfied with your limited item, please contact our customer service under firstname.lastname@example.org. We will assist you in solving the issue you may have encountered within the return period of 30 days after shipment of your order.
Should your garment not fit as it was supposed to, don’t worry. We offer free alterations up to a reasonable amount ensuring that you’re happy wearing your unique stylekontor piece. Please contact us to start the resolution process.
If your order does not have the right size, we will try to exchange your item for a different size. As we produce on-demand only, we may not have the correct size in stock. In this case, we will provide you with a refund after return.
GIVE US FEEDBACK ON RETURNS
We accept returns and provide refunds if you are unsatisfied with your order. If your order does not have the quality you expected, please send us a photo showing the issue. We appreciate honest feedback regarding the reason of your return as we always seek to improve our services.
RIGHT TO WITHDRAW
You also have the right to withdraw from a contract with stylekontor within 14 days without giving any reason. To exercise the right of withdrawal, you must inform us of your decision to withdraw e.g. by e-mail or mail. You may use the model withdrawal form included in our Terms and Conditions.